Everything you need to know about the product and billing.
Frequently Asked
Questions
What is 6EL∆ ?
6EL∆ is a smart fintech platform that helps businesses manage credit control, automate invoice chasing, and recover overdue payments.
Acting as your Business Debt Co-Pilot, it combines automation, data insights, and access to legal partners to make debt management simple, affordable, and stress-free.
Who can use 6EL∆ ?
6EL∆ is built for businesses of any size that issue invoices - from small startups to established enterprises.
It’s also designed for professional service providers such as accountants, bookkeepers, and solicitors who manage or advise clients on financial matters.
How does 6EL∆ integrate with my existing systems?
You can securely connect 6EL∆ to your Xero or QuickBooks account in just a few clicks.
Once synced, your invoices and customer data are automatically imported so 6EL∆ ’s AI can track payment progress, chase overdue invoices, and provide real-time insights.
What happens when an invoice becomes overdue?
When an invoice ages beyond its payment terms, 6EL∆ automatically begins its Pre-Letter Before Action (Pre-LBA) process.
This sends a professional, legally compliant reminder to the customer, giving them a fixed period to pay before legal steps begin. Most debts are resolved at this stage.
What if my customer still doesn’t pay after reminders?
If payment isn’t made after the Pre-LBA stage, 6EL∆ connects you with a local specialist law firm from its partner network.
The firm takes over the case directly through the 6EL∆ system, ensuring all communication and documentation remain in one secure place.
How much does 6EL∆ cost?
6EL∆ costs R1100 per month for up to five user licences - perfect for small teams or credit control departments.
A 5% collection fee applies only when debt is successfully recovered through the 6EL∆ platform. There are no hidden fees or long-term contracts.
What recovery rate can I expect?
During initial testing, businesses using 6EL∆ ’s automated Pre-LBA process achieved an 82% recovery rate without needing to involve external solicitors.
This success comes from timely reminders, structured communication, and intelligent escalation when needed.
How does 6EL∆ handle payments once a debt is collected?
When a debtor pays through the 6EL∆ system, the payment is processed securely.
6EL∆ deducts a 5% collection fee and transfers the remaining funds directly to your business bank account - fast, simple, and transparent.
How secure is my data?
Security is central to 6EL∆ . All integrations use bank-grade encryption, and your data is stored within UK-compliant, GDPR-approved servers.
Only authorised users and approved legal or accounting partners can access case information.
What insights does 6EL∆ provide?
The 6EL∆ dashboard gives you a live overview of your credit control health — showing:
Total invoiced, collected, and outstanding amounts
Debts in pre-LBA and LBA stages
Customer payment behaviour trends
Risk indicators (low, medium, high)
These insights help you make smarter credit decisions and predict cash flow challenges before they occur.
How do I get started with 6EL∆ ?
It’s simple - click Create Account, connect your accounting software, and 6EL∆ does the rest.
Within minutes, your invoices are synced, your dashboard is live, and your business has a powerful co-pilot ready to keep cash flow steady and stress-free.
